Frequently Asked Questions

What About My Photo?

What's consider a good image?
  • Upload clear photos – the higher the resolution the better the socks will look. We allow an upload of up to 64mb, so take advantage and send us some great pictures of your furbaby!
  • We prefer happy or silly shots of your pet or significant other.  This makes a really great pair of socks. For pets, try to include the full face. Yes, ears included please! 🙂

TIPS: The rule of thumb for printing good socks is a high quality image. The better the image, the better the print will be. We also recommend our customers to try and avoid dark backgrounds, incomplete faces, bad lighting or blurry shots.

How come my photo uploaded sideways? Can you guys rotate it for me?

Don’t panic! We have a full team of designers that will ensure your socks come out right. We will rotate the image for you and if we need a better picture, we’ll reach out to you before the socks are made.

I have more than 1 pet, can you print more than 1 pet on the socks?

Absolutely! Simply click on the option with more than one pet on the product page; however, we’ll need both faces on the same photo to do so.

Can you print other things?

Yes, we can print anything your heart desires! Any pet goes, there are no limits to what we can print on the socks. If you have special requests, go ahead and message us or try our face socks here.

Order & Shipping Details

How long does it take to make the socks?
  • Typically we can design, print and ship the socks on the next business day from the time your order was placed. (EXCEPTION: during peak Season it may take up to 3 – 5 days).
  • If you select the “Rush Order” option, we can get the socks to you in 3 business days or less depending on your location in USA.(DOMESTIC ONLY).
  • If you qualify for “Free Shipping” the socks will take 5 business days to arrive (DOMESTIC ONLY).
  • International shipping will take 2 weeks mimimum for customs clearance and local delivery.
  • Please verify your shipping address before submitting your order. We will not resend the socks free of charge. Double check your shipping address in your order confirmation email. If you spot an error please contact us right away to avoid any delays.
  • Tracking information will be sent to you once the order is dispatched.
  • Verify your email before placing your order otherwise, you will not receive order status.
I did not receive order confirmation email?

If you did not recieve your order confirmation email, please check your spam inbox of the email address your provided us.

When will I receive my tracking number?

A tracking number will be sent to you once the shipping label is created. If you do not see the email, please check the spam folder of the email address your provided us. (During peak season, it might take up to 72 hours to see status update).

I need it fast! What are your shipping options?

If you need your order fast, we do offer rush order processing option at checkout. Simply select the option and skip the line. We’ll get the socks to you in 3 business days! 

Can I cancel my order?

If you are looking to cancel your order, please contact us right away. You have roughly 12 hours before we start production.

I want to buy in bulk, any discounts?

Sure, let’s talk! Drop us an email with your request and we’ll give you a call.

I need to ship outside of US. What are my options?

We ship to Canada, UK, Australia, Iceland & New Zealand.

Socks Details

How Do I Wash The Socks?

Our socks are made with premium threads and ink.  However, we recommend machine washing with cold water. Don’t wash your socks with bleach, it will damage the graphics.

What are the socks made of?

Our socks are are woven from a blend of premium cotton and polyester yarns.The perfect balance of performance and style.

What Sizes are Available?

We have all sizes available. Please select the correct size on the product page.